Features (AddOns)

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InBox ErrorMessage

Version 6.0.0

Creation date 2021-02-22

Resources

Module to customize error message.

Prerequisites

Framework

The following versions of the OTRS framework are supported:

  • [6.x.x]

Modules

The following modules are required:

  • InBox Core 6.22.7 or superior

Operational system

The following operating systems are required:

  • [None]

Third Party Software

The following third party software is required:

  • [None]

Installation

bin/otrs.Console.pl Admin::Package::Install /path/to/InBox\ ErrorMessage-6.0.0.opm

Configuration

This module can be configured via "System Configuration" in the administrative interface. The following configuration options are available:

LayoutErrorMessage

To activate a customizable message, it is necessary to enter the message in the configuration field. As the image below:

Error Message config

Usage

when opening an error screen the custom message is displayed

Error Message